When you register for 2go, you are not given the opportunity to
choose a password of your choice. After registering with your phone
number, your 2go username (chosen by you) and your password (generated
by 2go) are both sent to your phone number via sms. Although, you are
given the privilege to change the default password to any thing that
suits you, many people don't usually bother about doing that and it
increases the probability of them forgetting easily. So, my advice to
you is to change your password to something you can always remember in order to reduce the risk of forgetting.
If eventually you forget your password, you have the privilege of
recovering it, but it attracts a fee of N30. But I am going to show you
how to retrieve your password free of charge using the new
forget password
feature on 2go's official website. It's a faster way of getting back
your forgotten password. Here is it in a few simple steps.
visit 2go.com.ng on your computer or mobile phone
on the country list select kenya as your country
Select English as your language.
click on the Get Helplink then
select the I forgot my password/PIN option.
You will be prompted to provide your mobile phone number, enter it in
International format, e.g. If your phone number is 080354... Enter it
as 23480354... Then click on the Proceed button.
An SMS containing your 2go username and password will be sent to your phone.
