. Free software updates from Nokia and Microsoft keep your phone working at its best. Your phone notifies you when an update is available. Pick a convenient time to install the update on your phone. Depending on the size of the update, the installation can take up to an hour. If you miss the notification, or don't have time to install the update now, don’t worry, your phone reminds you again in a few days. How can I update my Lumia? To update your phone, you need the Zune PC app (Windows) or Windows Phone 7 Connector (Mac OS) on your computer. Connect your phone to your computer with the USB cable that came with your phone. If Zune or Windows Phone 7 Connector doesn't start automatically when you connect your phone, open it. Follow the instructions shown on your computer. When you use Zune or Windows Phone 7 Connector to install an update, all your settings, apps and media files are preserved. Anything else I need to know about updating my Lumia?
How do I prepare for an update?
1. Before starting the update, make sure your phone has enough battery power. If the battery level is low, charge the battery before starting the update.
2. Make enough space on your phone for the update. If necessary, remove a few unwanted applications or other large items. To see how much free space you have on your phone, press Start, then swipe left to the apps menu, then selectSettings > About, and check the amount of available space.
3. Free up space on your computer, as you need enough space to download the software update, and to save a backup of your existing phone software, settings, and media files. What will I get & when? To ensure quality, updates are released in waves. Updates depend, for example, on your phone model and network service provider. The scope of each update varies. To see what is included in the latest software update for your phone, have a look on the product specific support pages. To check which software version your Lumia has, press Start, swipe left to the apps menu, then select Settings > About > More info. What if I have trouble installing an update? First check that: your phone has enough battery power your phone is set to the correct date and time you have enough space on your phone and computer for the update and backup If you get an error code, mark it down. To check what went wrong and what can you do to it, check this page. In case there’s a problem, try the Installing or updating your Windows Phone 7 software wizard. It provides step-by-step instructions to resolve the most common problems. Your phone is backed up automatically, when you update your phone software. Should there be any problems later, you canrestore your phone to its previous state. If you can't find a solution to your problem in the information above, you can also try our FAQ search or the Microsoft support pages.
